Returns & Exchanges

At CamDo Solutions, we stand by the quality of our specialized time-lapse and underwater equipment with a 30-day satisfaction guarantee for all hardware. If your gear doesn't meet your project requirements, we offer a streamlined return process to get you back to capturing your vision.

1

Request Authorization

Contact our support team to request a Return Merchandise Authorization (RMA) number within 30 days of receiving your order.

2

Prepare Your Package

Ensure all items are in original, like-new condition and include all original packaging, cables, and accessories to avoid restocking fees.

3

Ship the Hardware

Clearly mark your RMA number on the outside of the box and ship the package using a trackable carrier to our designated service center.

4

Inspection and Refund

Once our technicians verify the equipment functionality, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing